Pylône en hologramme
Pylone en hologramme

Our range of services

Energetic transition
Providing access to grids and markets; maintaining the quality of electrical current every second of the day; maintaining infrastructure to support the performance of our customers’ sites; providing them with reliable metering data; nurturing customer trust. We accompany our customers along the entire value chain by providing them with our full set of expert skills.

The Services Portal is a single point of entry for finding out about our range of services, gaining access to data published by RTE, or even for gaining access to digital services such as notifications.

« RTE au service des clients et des territoires »  découvrez notre offre de services

1.    Connecting you to the grid – a public service ready to accommodate new industrial businesses in France

RTE operates, maintains and develops France’s transmission system, which is renowned for its reliability and which supports the performance of France’s industries, generating facilities and electricity distributors.

Choosing to connect a site to RTE means being supplied by a meshed grid that is interconnected to the European network and enjoying favourable economic conditions.

Because electrical power is an essential commodity for industry, our regional and nation-wide teams are constantly working to provide you with reliable and affordable access to the transmission system.

To find out more about grid connection and conditions for gaining access to the transmission system, our contacts are at your disposal.

We  conduct a customised assessment of each new project in order to implement flexible solutions by optimally combining the essential factors of location, time and cost. Our teams support you by providing regular status reports on the key steps of your project, by dynamically tracking its progress and by simplifying formalities.

Nos services - Se raccorder (5)

2.    Providing reliable and real-time metering data

RTE assists its customers with cost control, with the management of their balance perimeter and with their output/consumption activities by providing data services (near real-time metering data, output or market data) and notifications (in the event of exceeding tan phi or consumption limits) in order to cut down on electricity costs. Taking account of individual practices, RTE provides data in a variety of formats: view, download or API (machine-to-machine). 

This is how we simplify access to data, rationalise our customers’ expenditure and facilitate the control of their power consumption or output in near-real time.

As we are well aware that metering data is essential for our customers, we regularly upgrade our services on the basis of daily exchanges between manufacturing plants and our front-line sales representatives, as well as through regular consultations. 

Our “services” portal was set up for this very purpose: it provides you with a single point of entry, access to an extensive database and a means of quickly and effectively controlling your power consumption or output.
Our aim is to provide our customers with reliable data as quickly as possible.

Nos services   Pilotez votre activité et optimisez votre facture (3)
Nos services   Intégration des données électriques dans votre système d'information (4)

RTE is innovating to support changes that are occurring in the railway sector, with a new railway metering service for railway companies and market players planned for 2021. As the railway market opens up to competition and as market players continue to play a more active role in balancing the power system, RTE and SNCF Réseau have embarked on a project to replace the railway metering service with an in-train metering system. Objectives:

  • Individual and fairer billing for railway companies
  • Actual power-consumption flows assigned to market players
  • Fair access to electricity markets

3.    Maintaining good power quality

Fully aware that the quality of power affects our customers’ performance, RTE is one of the few European TSOs to guarantee the quality of the voltage wave and of electrical power supply.

Our highly skilled employees work hard at minimising the effects of power disruptions on our customers’ businesses. 
RTE takes responsibility for power cuts and voltage drops, providing its customers with solutions to help identify the causes of these grid disruptions, log the consequences of these disruptions for customer facilities, and compensate them accordingly.

Safeguarding the performance of our customers’ facilities also means using special tools to maintain infrastructure while at the same time preserving good power quality. This is done by rationalising our work schedules through consultation with our customers for example, or by performing work on live equipment.

 More information about the Services Portal & Quality of Electricity services


4.    Providing access to electricity markets

In France, markets started opening up to competition nearly 20 years ago. Markets are continuing to open up with the construction of an ever-widening European market on the one hand, and with the emergence of opportunities for new technologies on the other, such as renewable energy sources and storage systems. 

The ambition of RTE and its European counterparts is to:

  • Enable consumers to freely choose their supplier for an optimal supply

  • Enable providers of flexible solutions (generation, demand-side response and storage) to leverage their capacities via a wide panel of markets and mechanisms (stock exchanges, adjustment mechanism, system services, adjustment and demand-side response mechanism, invitations to tender for capacity building, etc.)


Nos services - Valoriez vos flexibilités (1)

Our goal is to provide our customers with optimal support for accommodating the changes resulting from the implementation of European regulations. In these constantly changing times, RTE is helping its customers to anticipate these changes through the gradual and measured implementation of European regulations, as well as providing them with consultation opportunities so that they can become stakeholders. We are seeking to provide market players with clarity, thereby helping them to enhance their performance through the smart transposal of European principles into national market policies.